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Reading: CDK Software Outage Leads to Decreased June Auto Sales, Reports DesRosiers – CityNews Halifax
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AutoMart > News > CDK Software Outage Leads to Decreased June Auto Sales, Reports DesRosiers – CityNews Halifax
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CDK Software Outage Leads to Decreased June Auto Sales, Reports DesRosiers – CityNews Halifax

July 7, 2024 2 Min Read
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June Auto Sales Suffer From CDK Software Outage, Reports DesRosiers Automotive Consultants

In Toronto, DesRosiers Automotive Consultants reported that June’s light vehicle sales were notably subdued, a situation largely impacted by extensive software disruptions following cybersecurity breaches the preceding month. The consultancy pinned the sales figures for June at 169,000 units, matching those from June 2023.

"Although the numbers are aligned with last year’s, they still lag considerably behind the industry’s peak years," said Andrew King, the managing partner at DesRosiers, referencing times when June sales would surpass 200,000 units before the pandemic struck.

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The software woes originated from CDK Global, a significant provider of dealer management systems based in Illinois, which endured successive cyberattacks on June 19. This incident disrupted the operations of numerous auto dealers across Canada and the United States.

DesRosiers noted that despite these challenges, various sub-vented interest rates and promotions helped prop up sales numbers temporarily as dealerships worked around the software interruptions.

Looking ahead, the firm anticipates a potential sales rebound in July as delayed transactions begin to move forward.

This article is based on a report first published by The Canadian Press on July 4, 2028.


Note to Readers:
Images from a car dealership in Ottawa taken by The Canadian Press’s Justin Tang helped illustrate the initial impact of the outages. For more information and continuous updates on the auto industry, follow The Canadian Press.

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Words by: Craig Clowes

READ  Cyberattack on Key Software Vendor Disrupts Car Dealerships Across U.S. and Canada

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halifax.citynews.ca

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